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Contact Us
ALI CLE is committed to providing exceptional customer service and support. Our specialists are here to help you and to respond in a timely manner.
Contact Customer Service
You may speak to a customer service representative Monday through Friday, between the hours of 9:00 A.M. and 5:00 P.M. (Eastern Time) and during webcast hours. Call 215-243-1600. You may also use our Live Chat feature to communicate with an ALI CLE customer representative, or Email custserv@ali-cle.org. The ALI CLE Customer Service team looks forward to assisting you.Customize Email Preferences
ALI CLE collects email address information from you so that we may confirm and/or deliver any purchases you make; communicate with you if there is a problem with any order or registration; and alert you via email of other ALI CLE or ALI courses, products, and services that may be of interest to you. Customize your email preferences by practice area, product/program delivery method, frequency, and more.Change of Address
To change your address or to add an additional address, please login to myALI CLE and go to “myPersonal Information”. To discontinue receiving our advertisements via physical mail, please use our Opt-out form.Registration for CLE Programs
You may download and complete a physical registration form. Complete the registration form to mail or fax to our Customer Service department.Press Contact Information
For members of the press who would like more information or to cover any of our programs, please contact our marketing department at press@ali-cle.org.Frequently Asked Questions
FAQ
Registration for CLE programs
You may download and complete a physical registration form. Complete the registration form to mail or fax to our Customer Service department.
Scholarships
Scholarships are available for judges, judicial law clerks, law professors, law students, attorneys 65 or older, law librarians, attorneys who work for nonprofit organizations or legal services organizations, unemployed attorneys and attorneys in private practice who seek to learn skills that will assist them in pro bono activities or are in need. Complete the online application to apply for assistance.
Qualifying attorneys will be notified by email if their application is approved and will receive scholarships of at least:
- Live In-person programs – 30% tuition reduction. No reimbursement for other out of pocket expenses (travel etc.).
- Webcast programs – 30% tuition reduction.
- On-demand (recorded programs) – 50% tuition reduction.
A limited number of larger scholarships (including full scholarships) may be available for select programs. Preference will be given to attorneys who seek to learn skills used for pro bono activities and those with financial hardship. Attorneys licensed for five years or less, or who are full-time employees of federal, state, or local governments automatically qualify for a tuition reduction of 20% with no application required. Please contact Customer Service for more information.
Webcasts
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The day before the event:
- Log in at my.ali-cle.org to access your account, using your email address and password.
- Click on the appropriate link next to the program title, then follow the instructions to access the study materials and webcast instructions. We strongly suggest that you download the materials before the program.
- If you are a primary contact for a group viewing the program using one device at one location, distribute a copy of the course materials to each registrant. Print out the Group Sign-In/Sign-Out Sheet to monitor attendance on the program day, following the instructions provided.
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The day of the event:
- Log in at my.ali-cle.org at least 15 minutes before (and as early as 30 minutes before) the program start time, using your e-mail address and password.
- Click on the CLE Center tab, then click on Start This Course and follow the instructions for taking the course.
- You will be asked to select a state(s) to receive CLE credit in. If your state is not listed or you are not taking the course for credit, please select the General Attendance box at the top of the list
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If there’s no video or audio:
- Wait for one minute. Your computer can take up to a minute to begin playing.
- Check and confirm that you meet the technical specifications below:
- Before viewing the webcast, close your VPN or Citrix connections and use your own wifi or ethernet connection.
- Webcasts should be viewed on a desktop, laptop, or iPad/notebook. They are not compatible with viewing on a smartphone.
- ALI CLE webcasts are supported on Safari, Firefox, Chrome, and Edge browsers. Please do not use Internet Explorer to view this program.
- Required dedicated bandwidth for webcasts is 500+Kbps. Contact your Network Administrator to confirm the bandwidth available.
- If your screen freezes, restart your computer and log back in.
- ALI CLE Customer Service is available Monday-Friday, 9am-5pm Eastern.
- By phone: 1-800-CLE-NEWS (253-6397), then press 2 for Customer Service.
- By email: custserv@ali-cle.org
- When the webcast ends, click the “Collect CLE” link. If you log out of the course before clicking this link, log back in at my.ali-cle.org and click the CLE Center tab at the top of the page, then click on the Collect CLE link next to the program title to access your evaluation survey.
- Submit your evaluation, then download and print your attendance certificate(s) and view the MCLE information for the state(s) you requested.
- After the day of the program, you may return to the CLE Center at any time and click the View completed course information link next to the program title to access your attendance certificate(s) and the MCLE information for the states you requested.
In-Person Courses
Registration at an ALI CLE in‑person program or its accompanying full live includes complete course materials and CLE credit for sessions attended.
All ALI CLE in‑person courses are also available by live streaming webcast for those who prefer to attend the program remotely. Indeed, ALI CLE has provided our in‑person courses in a hybrid format for many years, so we have the expertise to bring you our national programming in a high‑quality format that best suits your interests and needs.
On‑Demand Programs and Materials
On‑demand programs and program materials for most webcasts are available for purchase 5 to 10 business days after the live presentation, longer for multi‑day programs and multi‑day webcasts. Purchase of an on‑demand program and/or materials includes online access for 12 months from the date of purchase.
LawPass Subscribers who select an on‑demand program and/or materials have online access for up to 12 months from the date of selection or until their subscription expires, whichever is sooner.
Cancellations
We understand that plans change. If you are unable to make the in-person program, we’d be happy to assist by transferring your registration at any time before the start of the course to the webcast, to the on-demand program, or to a colleague. If you prefer not to transfer your registration, you may receive a full refund for your cancellation request received 21 days or more prior to the start of the course. A credit less 30% of the registration fee, or a transfer to the webcast or on-demand program, will be issued for your cancellation request received less than 21 days before the course begins. Cancellations after the start of the course will not be eligible for a refund, but your registration may still be transferred to the on-demand program.
For webcasts, notify ALI CLE (1-800-253-6397 or custserv@ali-cle.org) before the program to apply your tuition to another program or product of your choice. Or notify ALI CLE (fax: 215-243-1664 or registrar@ali-cle.org) two business days before the program to cancel and receive a full refund. Note that registrants who do not cancel or do not attend will not receive a refund or credit, but upon request to Customer Service will receive free access to the archived program online and the study materials.
CLE Credit
Check the “MCLE” tab on the course web page.
“Pending” means we have applied for accreditation in your jurisdiction and are awaiting approval. “Self Submit” means that you must submit your attendance certificate along with other materials your jurisdiction may require (e.g. agenda, faculty credentials, course materials) for approval or acceptance of credits earned.
Several jurisdictions limit the number of credits to be taken via webcasts. Please check with your state regulator for possible limits in your jurisdiction.
CPE Credit
LawPass
The LawPass Standard subscription gives you unlimited access to scores of new webcasts, plus our entire library of hundreds of on‑demand courses. The LawPass Premium subscription includes all that content PLUS unlimited in‑person attendance at our full‑day or multi‑day conferences and unlimited access to live video webcasts of those conferences.
- Go to the LawPass webpage, review the checklist, and determine which plan (Standard or Premium) you’d like to purchase. At the bottom of the checklist under the appropriate column, click on “Subscribe Now.” You will be prompted to Create an Account if you don’t already have one.
- Once you create an account and are logged in, you can start registering for programs.
- From the ALI CLE home page, go to the CLE tab in the upper-left corner and select BROWSE PROGRAMS to search for upcoming or past programs.
- On the BROWSE PROGRAMS page, you can narrow your search by specifying whether you want an upcoming course or an on-demand course; or by entering a search term (“real estate”, “time management,” “employment,” etc.); or by using the drop down box to find a particular subject area.
- If you see a program you like, click on the box next to it that says FREE. The program will be added to your cart. When you are ready, go to your cart and click CHECKOUT.
- After you check out, you will receive a notification email and then another, which will confirm your registration and give instructions for taking the course.
- After you check out per above, the courses you added will be in your My ALI CLE account. To access your My ALI CLE account, go to your name at the upper-right corner of the ALI CLE home page. Click and select My ALI CLE.
- You will be taken to a page that welcomes you. On the left hand side, click on Go to My ALI CLE.
- You will be taken to your My ALI CLE account, where your registered courses are stored. Look under the Digital Content Library and/or the CLE Center tabs for your registered courses.
We will send you an email alerting you to the upcoming expiration of your subscription so that you may renew it.
Yes, all courses taken through your LawPass subscription are eligible for CLE credit as if you had purchased them separately. Please check the details of the individual course to make sure that your jurisdiction accredits the course in the format you wish to take it (some jurisdictions limit the number of online course hours you can take for CLE credit).
Sorry, LawPass is designed specifically for a single, individual user. Thus, no sharing is permitted, nor are groups of attorneys permitted to view any content available to the LawPass subscriber. However, ALI CLE offers group discounts for organizations that have 5 or more subscribers. For more information on a group subscription, contact Dara Lovitz.
Sponsorship
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Sponsoring a program means that for a predetermined fee you are given opportunities to promote your firm or organization. Here is a list of some of the sponsorship perks we offer:
- complimentary registration(s)
- full‑page ad in the course materials
- logo placement on emails, web brochure, etc.
- oral recognition at the start of the program
- social media announcements
- list of registrants
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Learn more here.
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As a national, nonprofit organization, ALI CLE relies upon generous firms and organizations like yours to support its programming via sponsorship. In addition to helping ALI CLE be financially able to offer excellent programming, sponsors get to showcase their firm or organization to our national audience of registrants and faculty and expand their marketing message. When you sponsor a program, you can:
- grow your list of contacts and business partners
- meet business development and sales goals
- further build your good will in the legal community
Learn more here.
- Simply contact our sponsorship coordinator Dara Lovitz (dlovitz@ali-cle.org)
groupregistrations
CLE Course Group Discounts
In-Person Programs
Would you like to bring a colleague with you to an in-person course? The first attendee pays full price, and the second attendee from the same organization saves 20%! Contact ALI CLE Customer Service at custserv@ali-cle.org, call 800-CLE-NEWS (253-6397), or register online using the group registration option.Live Webcasts
Significant discounts are provided when two or more registrants from the same organization register as a group and attend an ALI CLE webcast. Group registrants may participate from multiple locations using their own devices or in the same location using one device. Rates: 2 registrants, 10% off each; 3-4 registrants, 20% off each; 5-14 registrants, 30% off each; 15 or more registrants, 35% off each. Register online, or complete and fax or email this form to ALI CLE Customer Service.
Discounts may not be combined with other offers. ALI CLE must receive all registrations 24 hours before the first day of the program.
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If you would like further assistance, please contact our customer service department by emailing custserv@ali-cle.org or by calling 215-243-1600 M-F 9 AM to 5 PM Eastern time. Thank you for your patience.
news
News and Insights
Stay up to date with current legal topics and get advice from the nation’s top legal experts. ALI CLE is nationally accredited & committed to providing the highest quality continuing legal education programs. Read our current news articles by clicking here.coursebook-subscriptions
CLE Coursebook Subscriptions
Benefit from subscribing to ALI CLE digital coursebooks
Your annual subscription to ALI CLE digital coursebooks in a specific practice area includes:
- Access to all course books posted online for the 12 months starting on your date of purchase
- Access to all coursebooks posted during the previous 12 months from the date of your subscription
- Savings of more than 70% when purchasing the subscription instead of all the coursebooks separately
- E-mail reminders when new coursebooks are posted
- Renewal notification e-mails
formslibrary
Legal Forms Online Library
Subscribe to individual practice areas or to the complete legal forms library
Designed by top practitioners in their fields, the thousands of legal forms ALI CLE has collected are all ready for you to adapt to your own clients’ needs. These forms are available online in subscription-based practice areas.
Other legal forms websites charge as much as $49 for a single form. But you can subscribe to a specific practice area of ALI CLE legal forms for as little as $99 per year, or subscribe to the entire Legal Forms Library.
Whichever subscription type you choose, your annual cost will represent huge savings over buying the forms separately. Get all the legal forms in the library you select, plus any new forms added during the term of your subscription. (New forms are being added all the time!)
employment
ALI CLE is the premier provider of continuing legal education and an Equal Opportunity and Affirmative Action Employer. For more information on our open positions, please click on the position titles below.